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Understanding Our Marketplace

Learn how CarerNest connects families with trusted carers and how our platform works

What is CarerNest?

CarerNest is a trusted marketplace that connects families seeking care with verified, professional carers. We make it easy to find, book, and manage care services for your loved ones.

Verified Carers

All carers are background checked and verified

Secure Platform

Safe payments and insurance coverage

24/7 Support

Round-the-clock assistance when you need it

How It Works

1

Create Your Profile

Sign up and tell us about your care needs, preferences, and requirements. This helps us match you with the most suitable carers.

2

Search & Browse

Use our search tools to find carers in your area. Filter by experience, specializations, availability, and rates to find the perfect match.

3

Review Profiles

Read detailed carer profiles, reviews from other families, and check qualifications to make an informed decision.

4

Book & Pay Securely

Book your preferred carer through our secure platform. All payments are processed safely with full insurance coverage.

5

Receive Care

Your carer arrives as scheduled. Track visits, communicate through our platform, and rate your experience.

Types of Care Available

Companionship Care

  • • Social interaction and conversation
  • • Light housekeeping
  • • Meal preparation
  • • Transportation to appointments

Personal Care

  • • Assistance with bathing and grooming
  • • Medication reminders
  • • Mobility assistance
  • • Incontinence care

Specialized Care

  • • Dementia and Alzheimer's care
  • • Post-surgery recovery
  • • Palliative care
  • • Disability support

Respite Care

  • • Short-term relief for family carers
  • • Overnight care
  • • Weekend support
  • • Holiday coverage

Safety & Quality Assurance

Verification Process

  • Enhanced DBS checks
  • Identity verification
  • Professional references
  • Qualification verification

Ongoing Monitoring

  • Regular review system
  • Continuous training
  • Insurance coverage
  • 24/7 support

Pricing & Payments

How Pricing Works

Carer's hourly rate£15 - £30/hour
Platform fee (15%)Covers safety & support
Total you payTransparent pricing

What's Included:

  • • Secure payment processing
  • • Insurance coverage
  • • 24/7 customer support
  • • Background checks and verification
  • • Platform technology and features

Ready to Get Started?

Join thousands of families who trust CarerNest for their care needs. Creating an account is free and takes just a few minutes.

Important to Know

  • • All carers are independent contractors, not employees of CarerNest
  • • Rates vary based on experience, qualifications, and care requirements
  • • Emergency care may have different pricing and availability
  • • Some carers may have minimum booking requirements

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