Trusted by 12,000+ families

Find theperfect carerin minutes

Connect with DBS-checked, insured carers instantly. From emergency visits to ongoing support, we match you with qualified professionals who understand your needs.

2,847
Active Carers
12,430
Families Served
150K+
Hours of Care
4.9
Average Rating
SJ

Sarah Johnson

4.9

Specialist in dementia care with 8+ years experience

2.3 miles away
£18/hour
Available now
DBS CheckedInsured

How Our Marketplace Works

Our marketplace connects families with independent carers who set their own rates. We charge a transparent 15% platform fee for platform operations (DBS and insurance costs are separate).

Trusted marketplace • Verified carers • Secure payments
01

Browse & Connect

Transparent pricing

Search verified carers in your area, view their rates, qualifications, and reviews. Carers set their own prices - you see exactly what you'll pay.

02

Book & Pay Securely

15% platform fee

Book directly with your chosen carer. Pay their rate + 15% platform fee that covers payments and support for both parties (DBS and insurance costs are separate).

03

Receive Quality Care

Protected & supported

Enjoy professional care services with full insurance coverage, 24/7 support, and detailed care updates. Carers earn 85% of what you pay.

Why Choose Our Marketplace?

Fair pricing and protection for everyone

No subscriptions
Pay only when you book
15% fee
Covers payments & support
85%
Carers keep majority
100%
Verified carers

Example: £20/hour carer

You pay: £23Carer gets: £20Platform fee: £3

Platform fee covers insurance, payments, verification & 24/7 support

Find Your Perfect CarerInstantly

Our AI-powered matching connects you with qualified, verified carers in your area within minutes. Registration required for security and quality assurance.

< 60s

Lightning Fast Matching

Our AI algorithm matches you with qualified carers in under 60 seconds

24/7

24/7 Availability

Emergency care available around the clock, even on weekends

100%

Pre-Verified Carers

All carers are DBS checked, insured, and reference verified

How it works

Simple steps to find your perfect carer

1

Tell us your location

Enter your postcode to find carers in your area

30 seconds
2

Share care requirements

Tell us about the type of care needed and preferred schedule

2 minutes
3

Get instant matches

Our AI matches you with qualified carers based on your needs

Instant
4

Connect & book

Chat with carers, check availability, and book your first visit

5 minutes

Quick registration - secure access to verified carers

Trust & Safety First

Your safety is ourtop priority

Every carer goes through our rigorous 7-step verification process. We don't just check boxes – we ensure complete peace of mind.

100%
DBS Checked Carers
Zero exceptions policy
4.9/5
Average Trust Rating
From 12,000+ reviews
< 24hrs
Background Check Time
Fast verification process
£2M
Insurance Coverage
Full protection included

7-Step Verification Process

Enhanced DBS Check

Required

Full criminal background check updated within the last 12 months

Professional References

Verified

Minimum 3 professional references from previous employers

Identity Verification

Confirmed

Government-issued ID and proof of address verification

Insurance Coverage

Active

£2M public liability and professional indemnity insurance

Video Interview

Completed

Personal interview with our care specialists

Ongoing Monitoring

Active

Continuous monitoring and regular compliance checks

100% Trust Guarantee

If you're not completely satisfied with your carer's verification or performance, we'll find you a replacement within 24 hours – no questions asked.

Real-Time Care Management

Stay connected toevery moment of care

Our advanced platform keeps you informed and connected throughout the entire care experience. From booking to completion, you're always in the loop.

Instant Booking System

Book care in under 2 minutes

See real-time availability
Instant confirmation
Flexible scheduling
Emergency booking available

Available Now

3 carers online
SJ
Sarah J.
Available now
£18/hr
4.9
MT
Mike T.
Available in 30min
£16/hr
4.8
EL
Emma L.
Available in 1hr
£20/hr
5.0

Experience the Future of Care

Join thousands of families who trust our platform for seamless, connected care experiences.

Meet Our Carers

Exceptional carers,exceptional care

Every carer in our network is carefully vetted, trained, and committed to providing the highest standard of care. Meet some of our outstanding professionals.

🧠
Dementia Care
234 carers
🫧
Personal Care
567 carers
💬
Companionship
423 carers
Disability Support
189 carers
🏠
Live-in Care
78 carers
🌅
Respite Care
156 carers
SJ

Sarah Johnson

Dementia Care Specialist

London, SW12.3 miles
8+ years
£18
per hour
4.9(127 reviews)
Available today
450
Care Hours
< 2 hours
Response
98%
Rehire Rate

About Sarah

Compassionate dementia care specialist with extensive experience in memory care. Trained in person-centered approaches and specialized in creating calm, supportive environments.

Qualifications
DBS CheckedDementia TrainedFirst Aid
Languages
EnglishSpanish
"
Sarah has been absolutely wonderful with my mother. Her patience and understanding of dementia care is exceptional.
Margaret's daughter

Ready to meet your perfect carer?

Join thousands of families who have found exceptional care through our platform. Start your search today and connect with qualified carers in your area.

Marketplace Pricing

Fair pricing foreveryone

Carers set their own rates, families pay transparently. Our 15% platform fee (excluding DBS and insurance costs) covers payments and support for both sides.

How Our Marketplace Works

Carer charges £20/hour
You pay £23/hour
Carer keeps £20

Platform fee: £3 (15%) covers payments & support (DBS and insurance costs separate)

For Families

Carer rate + 15% platform fee

Find trusted carers and pay transparently

Example:
£20/hour carer = £23/hour total
  • Browse verified carers
  • See rates upfront
  • Book instantly
  • Secure payments
  • Family dashboard
  • Care updates
  • 24/7 support

For Carers

Keep 85% of what you earn

Set your rates and build your client base

Example:
£20/hour booking = £17 for you
  • Set your own rates
  • Keep 85% of earnings
  • Instant payment guarantee
  • Professional profile
  • Booking notifications
  • Insurance included
  • Carer community

Typical Carer Rates

Carers set their own rates - here's what you can typically expect

Personal Care

£15-25/hour

Washing, dressing, mobility

+ 15% platform fee

Companionship

£12-20/hour

Social visits, light housework

+ 15% platform fee

Specialist Care

£20-35/hour

Dementia, complex conditions

+ 15% platform fee

What Your Platform Fee Includes

Everything you need for safe, secure care

Insurance & Protection
Full coverage for all parties
Secure Payments
Safe, guaranteed transactions
24/7 Support
Always here when you need us
Verification
Background checks & ID verification

Ready to get started?

Join thousands of families and carers using our trusted marketplace

Satisfaction guaranteed • No hidden fees • Secure payments
Real Stories, Real Impact

Trusted by familiesacross the UK

Hear from real families who have transformed their care experience with CarerNest. Every story represents our commitment to exceptional care.

4.9/5
Average Rating
12,000+
Families Served
98%
Satisfaction Rate
< 2 hours
Response Time
5.0
"CarerNest transformed how we care for my mother. The platform made it so easy to find Sarah, who has become like family to us. The real-time updates give us peace of mind knowing Mum is in safe hands."
MW
Margaret Wilson
Daughter of care recipient
London

Care Details

Care Type
Dementia Care
Duration
18 months
Carer
Sarah Johnson

Family Feedback
Satisfaction100%
ReliabilityAlways on time
Would RecommendYes

"CarerNest transformed how we care for my mother. The platform made it so easy to find Sarah, who has become like family to us. The real-time updates give us peace of mind knowing Mum is in safe hands."

MW
Margaret Wilson
Dementia Care

"After my wife's stroke, I didn't know where to turn. CarerNest connected us with Michael within hours. His expertise and compassion have been invaluable in her recovery journey."

JP
James Patterson
Stroke Recovery

"Living abroad, I worried constantly about Dad. Emma sends me updates and photos after every visit. It's like having a loving daughter-in-law checking on him daily."

SC
Susan Chen
Companionship

Join thousands of satisfied families

Experience the CarerNest difference for yourself. Start your journey to better care today.

Video Testimonials

Hear directly from our carers and families about their experiences with CarerNest

0:00/0:00
Verified

Michael Thompson

Professional Carer

Birmingham
2+ years on CarerNest
Elderly Care

Professional carer sharing his experience with CarerNest platform and how it helps him connect with families.

Key Highlights:

Professional GrowthFlexible ScheduleMeaningful WorkFair Compensation
0:00/0:00
Verified

Emma Davis

Physiotherapy Carer

Manchester
18 months on CarerNest
Physiotherapy

Qualified physiotherapist explaining how CarerNest helps her provide specialized care to families.

Key Highlights:

Specialized CareProfessional SupportClient SuccessCareer Development

Ready to Join Our Community?

Whether you're a professional carer looking for meaningful work or a family seeking quality care, CarerNest is here to help you connect.

Frequently Asked Questions

Got questions? We've got answers

Find quick answers to common questions about our care services, booking process, and support options.

98%
Questions resolved instantly
< 2hrs
Support response time
24/7
Help available
4.9★
Support satisfaction

You can find and book a carer in under 10 minutes. Our instant matching system shows you available carers in your area immediately. For emergency situations, we often have carers available within 2 hours.

Still have questions?

Our friendly support team is here to help. Get in touch and we'll get back to you as soon as possible.

Ready to find the perfect carer for your loved one?

Join thousands of families who trust CarerNest for professional, reliable care. Get started today and experience the peace of mind you deserve.

No setup fees
24/7 emergency support
Cancel anytime