Setting Up Your Care Profile

A well-completed profile helps us match you with the most suitable carers or care seekers. This guide will walk you through setting up your profile for the best results.

For Care Seekers

Personal Information

Start by providing basic details about yourself or the person receiving care:

• Age and Gender: Helps match with carers experienced in your demographic
• Location: Ensures carers in your area can find you
• Mobility Level: Independent, assisted, or wheelchair user
• Communication Preferences: Language, hearing, or speech considerations

Care Requirements

Be specific about the type of care needed:

• Care Type: Companionship, personal care, medical support, dementia care
• Frequency: Daily, weekly, occasional, or emergency care
• Duration: Hours per visit or live-in arrangements
• Specific Tasks: Medication reminders, meal preparation, transportation

Medical Conditions & Allergies

Include relevant health information:

• Medical Conditions: Diabetes, arthritis, dementia, etc.
• Allergies: Food, medication, or environmental allergies
• Medications: Current prescriptions and administration needs
• Emergency Contacts: Family members, doctors, or emergency services

Preferences & Lifestyle

Help carers understand your personality and preferences:

• Interests & Hobbies: Activities you enjoy or want to continue
• Daily Routine: Preferred meal times, sleep schedule, activities
• Pet Information: If you have pets that carers will interact with
• Cultural Considerations: Religious practices, dietary restrictions

For Carers

Professional Background

Showcase your experience and qualifications:

• Years of Experience: Total time in care or related fields
• Qualifications: NVQ, diplomas, first aid certificates
• Specializations: Dementia care, palliative care, learning disabilities
• Previous Roles: Care homes, NHS, private care, family care

Services Offered

Clearly define what care services you provide:

• Personal Care: Washing, dressing, toileting assistance
• Household Tasks: Cleaning, laundry, meal preparation
• Companionship: Conversation, activities, outings
• Medical Support: Medication reminders, appointment accompaniment

Availability & Rates

Set your working preferences:

• Available Days: Which days of the week you work
• Time Slots: Morning, afternoon, evening, overnight
• Hourly Rates: Competitive rates based on your experience
• Travel Distance: How far you're willing to travel

Profile Photos & Documents

Add visual elements to build trust:

• Profile Photo: A clear, professional headshot
• Qualification Certificates: Upload relevant certifications
• References: Contact details for previous employers or clients
• DBS Certificate: Enhanced DBS check (we can help arrange this)

Writing Your Bio

Your bio is often the first thing people read. Make it count:

• Keep it Personal: Share what motivates you to provide care
• Highlight Experience: Mention specific conditions you've worked with
• Show Personality: Let your caring nature shine through
• Be Honest: Authenticity builds trust with families

Optimizing Your Profile

Tips for getting more matches and bookings:

• Complete All Sections: Profiles with 100% completion get 3x more views
• Regular Updates: Keep availability and rates current
• Respond Quickly: Fast response times improve your ranking
• Gather Reviews: Positive feedback builds credibility